Privacy Policy for F&A Auto Group, Inc

Effective Date: March 17, 2026

F&A Auto Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including communication via SMS (text messaging).

1. Information We Collect

We may collect the following types of information:

• Name, phone number, email address

• Vehicle information and service history

• Payment and financing details

• Any information you provide through our website, forms, or in person

2. How We Use Your Information

We use your information to:

• Provide auto repair and body services

• Process financing applications and payment plans

• Communicate appointment updates, estimates, and service notifications

• Send promotional offers, updates, and customer support messages

3. SMS/Text Messaging Policy

By providing your phone number, you consent to receive SMS messages from F&A Auto Group, including:

• Appointment reminders

• Service updates and repair notifications

• Financing and payment reminders

• Promotional offers (if opted in)

Message Frequency: Message frequency may vary.
Message & Data Rates: Standard message and data rates may apply.

You can opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

Consent to receive SMS messages is not a condition of purchase.

4. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Service providers assisting with business operations (e.g., payment processors, financing partners)

• Legal authorities when required by law

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

• Request access to your personal information

• Request corrections or deletion of your data

• Opt out of marketing communications at any time

7. Cookies & Website Tracking

Our website may use cookies to improve user experience and analyze site traffic.

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

F&A Auto Group, Inc
8881 Hellman Ave, Rancho Cucamonga, CA 91730
Phone: (909) 945-3459
Email: [email protected]